Frequently asked questions

Browse the menu, add items to your cart, and check out with your address. Once your order is confirmed, our driver brings it right to your door.

Most orders arrive within the hour, depending on your location and demand. You'll get updates as your order is on the way.

We deliver across the greater Lynwood area and nearby neighborhoods — and our zone keeps growing. Enter your address at checkout to see if we reach you.

A small delivery fee applies, and it's free on qualifying orders. Your exact fee and any minimum are shown clearly at checkout before you place your order.

We accept cash and debit at your door on delivery. Your total — including taxes and any delivery fee — is shown up front at checkout.

Online card payment isn't available yet. For now, payment is collected on delivery.

Yes. High Tide is 21+ only. You must be at least 21 years old to browse, order, and receive a delivery.

Yes — please have a valid, government-issued photo ID ready for our driver at delivery. The name should match the order.

Everything we carry is lab tested for potency and purity. We only stock products with results we can stand behind.

We move fast and restock often, with new drops every week — so what you get is fresh, not sitting on a shelf.

If something isn't right with your order, reach out to our support team and we'll make it right.

Yes — a quick account keeps your info secure and makes reordering fast. You can create one during checkout.

Our team is here for you. Reach out any time through our contact page and a real person will help you out.